Account Management: Driving Retention & Growth

Developing existing client relationships and identifying organic opportunities is critical to sustainable growth. Learn how to plan, manage and apply consultative, value-driven account management strategies.

Content

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Introduction to Account Management

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Renewal Management

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Upselling and Cross-selling

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Introduction to Communication for Sales

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Relationship Building in Sales

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Account Management Planning

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Collaborative Selling

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Results and Performance Focused

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Analytical and Critical Thinking in Sales

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Always Be Learning

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£300

This course includes

  • include Use on desktop, tablet & mobile
  • includeAccess for 12 Months
  • include Certificate of Completion